Privacy Policy
Effective Date: 12th August 2025
Last Updated: 12th August 2025
rafflewinner.com is a prize draw and competition promotion website operated and owned by WYOH Ltd, a company registered in England and Wales under registration number 12702526.
WYOH Ltd is registered with the Information Commissioner’s Office (ICO) under registration reference ZA768944.
We value your privacy and are committed to safeguarding your personal data. “Personal Information” refers to details that can be used to identify you, such as your name, date of birth, email address, IP address, or any other information provided to us.
1. How We Collect Your Information
We collect and use your personal data in line with this Privacy Policy. If you prefer not to share your information, please avoid submitting it to us.
We may also infer certain details based on your use of our services, including competition entry preferences. Information may be collected from:
We collect and use your personal data in line with this Privacy Policy. If you prefer not to share your information, please avoid submitting it to us.
We may also infer certain details based on your use of our services, including competition entry preferences. Information may be collected from:
- Our website (rafflewinner.com)
- Any mobile or desktop applications we provide
- Cookies and similar tracking tools
- Publicly accessible sources
- Partner platforms and other online tools
2. What Personal Data We Collect
We may collect:
We may collect:
- General contact details: name, address, email, telephone number, IP address, gender, marital status
- Eligibility details: age, location, whether you hold specific licences relevant to prize eligibility
- Preferences: competition participation history, survey responses, marketing choices
- Statistical data: aggregated, anonymised information for reporting and analysis
- User-generated content: messages, comments, and other interactions on our platform
- Public professional information: education, work history, skills, and qualifications
3. Legal Basis for Processing
We process personal data based on:
Consent – e.g., when you agree to receive marketing emails or connect your account to social media. You may withdraw consent at any time.
Legitimate Interests – e.g., ensuring our site functions correctly, protecting users, promoting our services, improving our offerings, and resolving disputes.
Legal Obligations – e.g., complying with applicable laws, preventing fraud, and assisting law enforcement.
We process personal data based on:
Consent – e.g., when you agree to receive marketing emails or connect your account to social media. You may withdraw consent at any time.
Legitimate Interests – e.g., ensuring our site functions correctly, protecting users, promoting our services, improving our offerings, and resolving disputes.
Legal Obligations – e.g., complying with applicable laws, preventing fraud, and assisting law enforcement.
4. Sharing Your Data
We may share your information with:
We may share your information with:
- Service providers – hosting companies, IT support, marketing partners, and cloud storage providers.
- Competition and prize partners – to facilitate prize fulfilment and promotional campaigns.
- Authorities – in compliance with legal obligations or to protect our rights, safety, and property.
- Other third parties – where legally permitted and under contractual safeguards.
5. How We Use Your Information
We may use your personal data to:
We may use your personal data to:
- Communicate with you about competitions and promotions
- Inform you of policy updates and website changes
- Conduct market research and surveys
- Deliver tailored marketing content
- Run prize draws, contests, and similar activities
- Manage business operations and IT infrastructure
- Comply with laws and respond to official requests
- Enforce our rights and protect against misuse
6. Managing or Deleting Your Data
You can update or delete your account by contacting customer.service@rafflewinner.com
If you wish to permanently remove all personal data, send an email with the subject “Delete my account” and include enough details to identify your record.
Please keep your account login secure and avoid sharing passwords. You are responsible for any activity on your account.
You can update or delete your account by contacting customer.service@rafflewinner.com
If you wish to permanently remove all personal data, send an email with the subject “Delete my account” and include enough details to identify your record.
Please keep your account login secure and avoid sharing passwords. You are responsible for any activity on your account.
7. Security Measures
We take steps to protect your data, including:
We take steps to protect your data, including:
- Limiting access to authorised staff bound by confidentiality agreements
- Regular reviews of our security systems and practices
- Enforcing strict internal policies and training for data handling
8. Push Notifications & Cookies
We do not currently use push notifications, but third-party partners you interact with may. If enabled, you can disable these in your device’s settings.
Like many sites, we use cookies to improve performance and user experience. See our Cookie Policy for more details.
We do not currently use push notifications, but third-party partners you interact with may. If enabled, you can disable these in your device’s settings.
Like many sites, we use cookies to improve performance and user experience. See our Cookie Policy for more details.
9. Advertising & Analytics
We may work with advertising partners who use cookies or device identifiers to show relevant promotions. This data is anonymised and does not personally identify you. You can opt-out via industry-standard services such as www.youronlinechoices.com.
We may work with advertising partners who use cookies or device identifiers to show relevant promotions. This data is anonymised and does not personally identify you. You can opt-out via industry-standard services such as www.youronlinechoices.com.
10. Your Rights
You have the right to:
You have the right to:
- Request a copy of the data we hold on you
- Correct inaccurate or outdated data
- Opt out of marketing communications
- Request complete deletion of your personal data
11. Children’s Privacy
Our website and promotions are not intended for anyone under the age of 18. We do not knowingly collect data from minors.
Our website and promotions are not intended for anyone under the age of 18. We do not knowingly collect data from minors.
12. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked from rafflewinner.com. Any data you share with those parties is governed by their policies.
We are not responsible for the privacy practices of third-party websites linked from rafflewinner.com. Any data you share with those parties is governed by their policies.
13. Contacting Us
If you have questions or concerns about this policy or how we handle your personal data, please email customer.service@rafflewinner.com or write to:
WYOH Ltd
77 Avery Hill Road
London SE9 2BJ, UK
If you believe we are mishandling your data, you can contact the ICO via www.ico.org.uk.
If you have questions or concerns about this policy or how we handle your personal data, please email customer.service@rafflewinner.com or write to:
WYOH Ltd
77 Avery Hill Road
London SE9 2BJ, UK
If you believe we are mishandling your data, you can contact the ICO via www.ico.org.uk.
14. Policy Updates
We may revise this policy to reflect changes in law or our business operations. The latest version will always be posted on this page, with the “Last Updated” date shown above.
We may revise this policy to reflect changes in law or our business operations. The latest version will always be posted on this page, with the “Last Updated” date shown above.
